Knockhill is Scotland's Official Motor Racing Circuit. The circuit consists of unqiue twists, drops and climbs, attracting some of the very best Car and Biking professionals in the racing industry.
Hosting both large specator events and offering driving experiences to race members of the public and race enthusiasts, Knockhill were in need of a comprehensive ticketing system to create, manage and sell multpile ticketing options for the various events and outdoor experiences that they offer all year round.
As a venue, Knockhill can host up to 15,000 people at any one time. The ticketing system needed to not only cope with capacities of this scale for entry and scanning of tickets on arrival but for also the busy periods of online sales when a populate racing event would be released to the public for ticket sales.
We developed front end code to create a ticketing journey like no other. We developed this on our Liberty Engine system that was then integrated with the existing Knockhill Website. This means that the users would be able to browse the events on offer and book their tickets in one place.
This developement was strictly inline with the brand guidelines that already existed for Knockhill, whilst maintaining a light weight code for efficency of site speed and to provide a seamless user experience.
Liberty Engine also created a Content Management system for the running of events at Knockhill. We implemented an integrated Ticket Office where Customer service staff could create orders over the phone, manage, change or book dates.
- Comprehensive Ticketing System
- Back End Ticket Office
- CMS
- Card sales at entry gates
- Scanning App for Entry
- Daily Entry Reports for Racing Events
- 24/7 Emergency Support from our Tech Team.
Liberty Engine were a very efficient and friendly team to work with. Over the last 12 months they have helped us in designing and implementing an integrated website, ticketing system, ski equipment hire system for our ski operations and upgrading our retail till and stock system for our Café, creating a bespoke package of products to suit our needs.
As a company we have enjoyed working with them, finding them to provide a professional personal service which was approachable, and willing act upon our feedback to develop systems which were fit for our needs. Their experience in this kind of work and development shone through, and they were able to bring forward ideas and systems they had extensive knowledge of to make things work better, always talking us through and explaining their solutions rather than just applying them. From the outset they took time to really understand our business and its needs. We’ve found the support given goes above and beyond anything we have received previously, with them on hand to give advice and responsive to any queries or issues we have. This personal touch means that most issues were resolved quickly with no fuss. I would highly recommend their services to any business who wants a five star service with people who are easy to deal with and at very reasonable prices.
Sarah McGuire – Finance Manager @ Glenshee Ltd |